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Privacy Policy

1. Introduction

ABD Engineering & Development LTD (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abd-engineering.co.uk and use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

ABD Engineering & Development LTD Office 7858, 321–323 High Road, Chadwell Heath, RM6 6AX, Essex, United Kingdom UK Company number: 16388666 Email: contact@abd-engineering.co.uk

3. Information We Collect

Information You Provide

  • Contact Information: Name, email address, company name, and project details when you submit our contact form
  • Communication Data: Any information you provide when contacting us directly

Information Automatically Collected

  • Technical Data: IP address, browser type, operating system, referring URLs, and pages visited
  • Usage Data: How you interact with our website, including page views, time spent, and navigation patterns (when analytics cookies are accepted)
  • Device Data: Information about the device you use to access our website

4. How We Use Your Information

We process your personal data for the following purposes:

  • Service Provision: To respond to inquiries and provide technical consultancy services
  • Communication: To communicate with you about your projects and our services
  • Website Security: To protect our website from fraud and abuse, including rate limiting based on IP addresses
  • Analytics: To understand how our website is used and improve user experience (only with your consent)
  • Legal Compliance: To comply with legal obligations and resolve disputes

We process your personal data based on:

  • Consent: For analytics cookies and marketing communications
  • Legitimate Interests: For responding to inquiries, website security, and business communications
  • Legal Obligation: For compliance with applicable laws

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Essential Cookies

These cookies are necessary for basic website functionality and cannot be disabled:

  • Security cookies for form submissions and CSRF protection
  • Cookie consent preferences

Analytics Cookies

With your consent, we use Google Analytics to understand website usage and improve our services. These cookies collect:

  • Page views and navigation patterns
  • Time spent on pages
  • Traffic sources and user demographics
  • Device and browser information

Managing Cookies

You can manage your cookie preferences at any time using our cookie settings. You can also disable cookies through your browser settings, though this may affect website functionality.

7. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Google Analytics (website analytics), and Resend (email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In case of merger, sale, or transfer of business assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

8. Data Retention

We retain personal data only as long as necessary:

  • Contact Form Data: Retained for up to 7 years for business purposes and legal compliance
  • Analytics Data: Retained according to Google Analytics settings (default: 26 months)
  • Technical Logs: Retained for up to 12 months for security purposes

9. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for cookies and marketing

To exercise these rights, contact us at contact@abd-engineering.co.uk.

10. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Secure hosting
  • Regular security assessments and updates
  • Access controls and staff training
  • Rate limiting and anti-fraud measures

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

  • Email: contact@abd-engineering.co.uk
  • Post: ABD Engineering & Development LTD, Office 7858, 321–323 High Road, Chadwell Heath, RM6 6AX, Essex, United Kingdom

12. Complaints

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):